For more than 130 years, D.S. Brown has been a fully integrated manufacturer of designed and engineered solutions for bridges, highways, and airfields. Our brand is recognized worldwide as the preferred choice for quality engineered infrastructure products.
D.S. Brown’s technical representatives are the critical connection between our products and the world’s most important infrastructure. Our technical representatives assist our engineers with the development of new products and solutions, as well as run tests and record data.
Technical representatives work with our customers to ensure quality product installation. They travel to project job sites throughout the world to supervise, advise and assist, especially with installation sensitive products.
Communication With Technical Representatives
To be a global leader in providing structural movement, protection, and repair solutions to the bridge, pavement, and industrial infrastructure markets, D.S. Brown’s technical representatives communicate daily with customers, assisting with product questions, addressing project constraints, and coordinating jobsite visits.
Communication is key, often bringing together a wide group of engineering firms, owners, and project engineers, all assuring quality or troubleshooting issues on a project. Our technical representatives have great relationships with our customers and are considered experts in the field.
“Our technical representatives ensure that the high-quality products we provide are installed in strict accordance with our recommendations” said Tom Lewis, D.S. Brown VP of Sales, and Marketing. "Our team offers over 50 years of worldwide field experience in providing installation supervision, on-site training, and quality assurance.".
Our sales team promotes field services to bridge and pavement owners as an assurance of quality. Technical representation in support of our products is a key offering to our customers. Our technical staff is the culmination of what we expect to be an outstanding customer experience. DS Brown offers technical service for the following products…
Bridge Products
- HLMR bearings
- Versiflex™ Elastomeric Bearing Assemblies
- Steelflex Modular Expansion Joint Systems
- Steelflex Strip Seal Expansion Joint Systems
- Delastic Preformed Compression Seals
- J & JP Series Sealing Systems
- V-Seal Expansion Joint Systems
- Delcrete Elastomeric Concrete/Strip Seal Expansion Joint
- Deckguard® – Spray Applied Membrane
- Cableguard™ Elastomeric Cable Wrap System
Pavement Products
- Delastic® Preformed Pavement Seals
- Delpatch™ Elastomeric Concrete
- PaveSaver+™ Polymeric Concrete Patch
Manufacturing Assistance
Through fully integrated operations and an in-house engineering team, D.S. Brown is able to tackle challenging construction projects with engineered solutions that meet specific project requirements.
Our technical representatives have in-house responsibilities that include assisting with product installation equipment like Delastall Automatic Installer – Kompressor, Mark XX Hydraulic Installation Tool, and other machines. When not on the road, our technical representatives are often assisting operations in the manufacturing many of our products. This helps them have a broad understanding of the manufacturing processes across our vast product line.
On-Site Product Supervision
Our technical reps must also navigate complex job sites. Our customers are diverse. Our technical representatives often interact with sub-contractors, prime contractors, DOT’s, Cities Counties, Airports, toll authorities, design engineers, inspectors and/or project engineers. Often quality assurance requires difficult conversations with these parties, to ensure a safe, successful, and long-lasting installation for the end users.
From Alaska to Qatar, from the artic to the desert, D.S. Brown product installations take place all over the world and must stand up to all kinds of conditions.
- Our technical representatives have traveled to the Pentagon to view a Helipad and review issues with concrete before Delastic Preformed Pavement (Compression) Seals
- S. Brown technical representative Dennis Preston has traveled to Australia to provide a successful trial installation of our Delastic Pavement Seal at the very busy Melbourne Airport.
- Our technical staff lead several days of contractor training for D.S. Brown pavement products at DFW Airport. Our team organized training to perform installations at this active airport and to showcase the capabilities of D.S. Brown Pavement products like Delastic Preformed Pavement (Compression) Seals, Delpatch™ Elastomeric Concrete and PaveSaver+ Polymeric Concrete Patchin real-life airport scenarios.
Connect With D.S. Brown
Connect with our D.S. Brown pavement representatives Uriah Carpenter (International), Ryan Sypherd (West), Darren Johnson (East) and Ethan Fuller (Central) for more detail.
Connect with our D.S. Brown bridge products representatives – Ben Jacobus, Brent Toller and Mark Francis.
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